Kathy Cook

Our 10-Point Plan for Business and Leadership Development

1. Build Your Personal Production with Teams and Systems

Work with Team Building Coach, Jim McQuaig, to accelerate your personal production to your desired levels. Jim is a 30-year mortgage veteran who built his personal production to $100 million plus a year while working the same hours as a $12 million dollar producer.

2. Build Your Ideal Loan Officer Team

Work with your Team Building Coach to identify, hire, and serve an ideal team of loan officers to any size you desire. Our coaches help top loan officers and branch managers build high-performance loan officer teams alongside branch leaders.

3. Become a Leader of Value and Values

Work with Churchill Mortgage’s President and Chief Operating Officer, Matt Clarke, to identify and establish a core set of values you will live by, and to determine how you will deliver value everyday, inside and outside of work, to the people you care about the most in your life.

4. Develop the Heart of a Teacher

Work with Churchill Mortgage’s founder and CEO, Mike Hardwick, on how developing the heart of a teacher will prepare you to be the best you can be in every leadership opportunity, no matter how big or how small, that comes your way. “Attitude with Action Is Everything.”

5. Servant Leadership

Work with Churchill Advisor and Servant Coach, Cecil Kemp, as he teaches you that being a servant leader is the only way to lead for the best work results and the best life results in yesterday, today, and tomorrow’s environment.

6. Creating a System of Legendary Customer Care

Work with Karim Davis, a 25-year mortgage veteran, who has had virtually every job in sales and operations. You will create a system that allows you and your sales team to focus on sales activities, while Karim and her team ensures legendary customer care for every single borrower, Realtor partner, and referral source.

7. Managing and Coaching Your Sales Team

Work with 30-year mortgage veteran, Jack Depont, and learn to create an environment for all loan officers to improve, produce more, and live a life of higher quality work/life balance.

8. Branding and Marketing Your Team

Work with Churchill Mortgage’s Chief Marketing Officer, Whitney Blessington, a 25-year marketing veteran, to help make you and your team the “mayors” of your/their markets. This will include social media, digital marketing, retention programs, referral and media strategies that make sure the team stays top-of mind for every Realtor partner, referral source, and borrower in your world.

9. Bringing Value to the Realtor and Referral Community

Work with Jim McQuaig, Whitney Blessington, the team at Ramsey Solutions, and more, to identify the best Realtors and referral sources in your market , and then begin bring innovative strategies to help them succeed with programs such as: Home Buyer Edge (an approval system for buyers that not only gets them fully approved, but locks their rate in rising and falling markets. It also pays the seller $10,000 if the loan does not close due to financing).

10. High Trust

Work with nationally-renowned mortgage coach and trainer, Todd Duncan, on how building trust inside and outside your workplace will bring you and your team decades of productive and mutually beneficial relationships and partnerships.

What does leadership development look like at Churchill Mortgage?

It starts with our commitment of Doing What’s Right For You. Whether you want to become a branch leader with a team of loan officers, an area manager with multiple branches, or a team leader taking your team production to the next level, we are here to help you achieve your goals.

Let's work together to create a plan for your success and bring those plans to life!

To help you achieve your goals, we provide ongoing training and coaching, and will partner with you to help with recruiting, sales management, running a successful business, mentorship, and everything in between.

Kathy Cook oversees the Closing and Funding Department of Churchill Mortgage. As Vice President of Closing, she and her team make sure all closed loans meet lending guidelines, including state and federal regulations. Kathy also oversees the day-to-day activities of the Closing and Funding team, whose priorities include tracking the accuracy of documents, turn times, and customer satisfaction. Her number one priority and goal is to close loans as quickly and accurately as possible while ensuring the sales team can perform their best in the process.

Having been with Churchill for over 25 years, the opportunities Kathy has been provided with are plenty. Beginning in set up, she quickly moved to processing where she spent 12 years culminating in the position of Processing Manager. She then moved on to Closing Manager where she spent the last decade working through the ranks as Assistant Vice President and now Vice President of Closing. She is a two-time Churchill Mortgage Broomsweeper Award recipient and has been named Processor of the Year.

Having spent so much of her career at Churchill, Kathy has had the honor of watching the company grow and seeing how a vision of helping customers get on a smarter mortgage plan can be brought to life.

Whether it be our clients or internal teammates, my customer is whoever is standing in front of me needing help. Whether that’s a client, Home Loan Specialist, processor, title partner, I believe the business we conduct everyday should be relational, not transactional. When I successfully execute my beliefs, our clients will close their loans on time and our Operations team will continue to be Churchill Mortgage’s number one source of referrals.

Back to Leadership

As a responsible lender, Churchill Mortgage is committed to the principles outlined in federal and state lending laws
ensuring all potential borrowers have access to the same information, services, and opportunities
throughout the home loan process.

For Licensing Information Go To: NMLS Consumer Access Licensing Privacy

Meet Matt Clarke